Shipping

We are currently dispatching orders within 1-2 business days

US delivery 

Items are shipped with DPD, UPS or USPS and should be with you within 2-4 business days after dispatch.

Shipping costs 

Europe delivery

Items are shipped with DPD and should be with you within 4-7 business days after dispatch.

Shipping costs 

International shipping

International shipping time and cost will vary depending on location, please see prices at delivery times at the checkout or contact us [email protected]

How do I track my order?

A tracking link will be emailed to you once your order has been dispatched.

You’ll be able to track your order via this.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [email protected] within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order.

We’ll get back to you with a resolution as soon as possible!

Returns

If there’s something wrong with your order, please let us know by contacting us at [email protected]! 

Customs tax and duties

UK

All orders are shipped from the UK therefore there will be no customs charges for UK & Northern Ireland orders.

US

All orders below $800 will incur no customs charges. For orders over this amount it is the customer responsibility to pay for the customs charges. 

EU

Customs charges will need to be covered by the customer for all EU orders.

If the custom charges are not paid by the customer and the parcel is therefore returned to us, $20 will be deducted from the refund amount to cover admin and shipping charges. 

UAE

Customs charges will need to be covered by the customer for all UAE orders.

If the custom charges are not paid by the customer and the parcel is therefore returned to us, $20 will be deducted from the refund amount to cover admin and shipping charges.